총 191페이지

4. 국회업무 대응하기······················································································66
? 연간 국회 기본일정
66
? 국회 업무 추진 요령
70
? 국정감사
73
5. 홍보업무 지원하기······················································································77
? 홍보의 개념
77
? 보도자료 작성 배포
77
? 인터뷰 대응
83
? 정부 가용매체 활용
84
? 우리 부 출입기자단 명단
85
? 언론보도 스크랩
85
6. 계약업무 처리하기······················································································78
? 계약처리 절차
87
? 단계별 절차 및 세부내용
88
? 기타 참고사항
93
7. 지출업무 처리하기······················································································99
? 지출 요청 시 구비서류
99
? 서무가 주로 지출하는 비목별 지침
99
? 관서운영경비 교부
101
? 지출반납 처리
104
? 디브레인 시스템 요청서 작성방법
104
8. 조직성과 실적관리 하기··········································································10
? 정부업무평가
105
? 부내성과평가
112
9. 정보공개업무 처리하기············································································11
? 정보공개제도의 개념
117
? 정보공개의 판단 기준
117
? 정보공개 대상기관
118
? 정보공개업무 처리절차
119
10. 민원 처리하기·························································································122
? 민원업무 개요
122
? 국민신문고 민원 처리요령
123
? 기타 알아두면 좋은 민원관련 제도
130
11. 즐거운 직장 만들기···············································································133
? 주요 일정관리, 현안사항 전파하기
133
? 각종 행사 및 회식 준비하기
133
? 소속직원 전입ㆍ출시 처리사항
134
? 직원 경조사 발생 시 조치방법
135

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